This course is suited for anyone interested in gaining insight and practice in understanding and reducing conflict.
In this fun, informative, and interactive class, we will:
- Explore how conflict works;
- Reflect on how we handle conflict;
- Learn practical and effective skills to address conflict, prevent escalation, listen without defensiveness, speak without offending, and find common ground/satisfying solutions for positive, lasting change.
- This training is a pre-requisite for the 34-Hour Community Mediation Training
- Conducted on Zoom
