Conflict Resolution Center of Santa Cruz County: De-escalation skills
Resource Center for Nonviolence 612 Ocean St, Santa Cruz, United States
We experience anger and frustration at home, in the workplace, in public spaces etc. in ways that sometimes feel out of proportion to the circumstances. We can also be on the receiving end of others’ anger and frustration in these settings. Why does this happen? How does it affect us? How can we respond? De-escalation […]
$65