Conflict Management Skills Training

This course is suited for anyone interested in gaining insight and practice in understanding and reducing conflict.
In this fun, informative, and interactive class, we will:

• Explore how conflict works;
• Reflect on how we handle conflict;
• Learn practical and effective skills to address conflict, prevent escalation, listen without defensiveness, speak without offending, and find common ground/satisfying solutions for positive, lasting change.

This course is a pre-requisite for the 30-Hour Community Mediation Training.

Conducted on Zoom.

A minimum of eight participants are required for the training to proceed. If date is changed, registration fee can be refunded or move to the next training.