More than ever we need to be able to address the conflict, anger, and frustration between ourselves and others more constructively. Our 5 Step Model can be applied in any situation at home, in public, on social media, or in the workplace. Please join us on Zoom on Saturday, January 8, 10:00 AM to 5:00 PM as we explore practical, powerful skills to:
- Understand how we react to conflict
- Prevent arguments from escalating
- Listen without defensiveness
- Express yourself effectively and without aggression
- Find common ground and better solutions
- Create positive, lasting change
This training is also the pre-requisite for our Community Mediation Training. Please contact us if you have any questions at stacy@crcsantacruz.org or 831-219-8229.